Serving Houston, Galveston, Austin, San Antonio & Amarillo

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Privacy Policy

How Nurture & Nest Birth Services collects, uses and protects the information you share through this website.

Effective Date: October 7, 2026

Nurture and Nest Birth Services, LLC (“Nurture and Nest,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information thoughtfully and responsibly.

This Privacy Policy explains how we may collect, use, store, and share information when you visit our website, submit an inquiry, communicate with our team, request or receive services, or otherwise interact with Nurture and Nest Birth Services.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

The information we collect depends on how you interact with Nurture and Nest.

Information You Provide Directly

When you submit an inquiry, complete a form, communicate with our team, request services, or become a client, you may voluntarily provide information such as:

  • Your name
  • Email address
  • Telephone number
  • ZIP code, city, or general service location
  • Estimated due date or baby’s birth date
  • Services you are interested in
  • Preferred method of communication
  • Scheduling and availability information
  • Information about how you heard about Nurture and Nest
  • Information related to your pregnancy, birth preferences, postpartum needs, feeding goals, family circumstances, or support needs
  • Information necessary to prepare contracts, invoices, reimbursement documentation, or other service-related records
  • Other information you voluntarily choose to share with us

Because of the nature of birth and postpartum support, some information you choose to provide may relate to your health, pregnancy, birth history, newborn, or family. We recognize that this information may be particularly sensitive and seek to handle it with appropriate care.

Please avoid submitting information through a general website inquiry form that is not reasonably necessary for us to respond to your request.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics technologies, hosting providers, or similar tools.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Approximate geographic location based on IP address
  • Referring website or search engine
  • Date and time of visits
  • Website interactions
  • General website usage information

We may use this information to maintain our website, understand how visitors use it, improve its performance, evaluate our marketing efforts, and improve the experience we provide to families.

2. How We Use Your Information

We may use personal information to:

  • Respond to inquiries and consultation requests
  • Determine whether our services may be appropriate for your needs
  • Connect prospective clients with an appropriate doula or support professional
  • Coordinate birth, postpartum, sibling, newborn care, childbirth education, placenta services, virtual support, or other services offered by Nurture and Nest
  • Communicate with prospective and current clients
  • Schedule consultations, prenatal visits, shifts, classes, or other services
  • Administer contracts and client relationships
  • Prepare invoices and process or document payments
  • Provide receipts, invoices, superbills, or documentation requested for reimbursement
  • Coordinate services among members of the Nurture and Nest team when necessary
  • Maintain appropriate business and service records
  • Improve our services, website, and client experience
  • Understand how prospective clients find our business
  • Maintain website security and prevent misuse
  • Comply with applicable legal, tax, accounting, insurance, contractual, or regulatory obligations
  • Protect the rights, safety, and interests of our clients, team members, business, or others

We seek to collect and use information that is reasonably relevant to providing our services and operating our business.

3. Pregnancy, Birth, Postpartum, and Other Health-Related Information

Nurture and Nest provides non-medical support services. During an inquiry or client relationship, you may voluntarily provide information concerning pregnancy, birth history, medical circumstances, medications, feeding, postpartum recovery, newborn needs, mental or emotional wellbeing, or other health-related matters.

We may use information you provide when reasonably necessary to understand your support needs, coordinate services, communicate with the doula or professional supporting your family, maintain appropriate records, or respond to safety concerns.

We do not sell health-related information provided to us by clients or prospective clients.

Nurture and Nest Birth Services is not representing through this Privacy Policy that it is a HIPAA-covered health care provider or that every system or communication method used by the company is governed by HIPAA. We nevertheless recognize the sensitive nature of pregnancy, birth, postpartum, newborn, and family information and seek to handle such information responsibly.

Website forms and ordinary email or text communications should not be used to transmit highly sensitive medical information, Social Security numbers, financial account credentials, or other information that is unnecessary for us to provide services.

4. How We May Share Information

We do not sell or rent personal information to third parties for their independent marketing purposes.

We may share information when reasonably necessary to operate our business or provide requested services.

Nurture and Nest Team Members

Information may be shared with the doula, newborn care specialist, educator, birth assistant, administrative team member, contractor, or other Nurture and Nest professional involved in responding to your inquiry, coordinating your care, or providing your services.

We seek to limit access to information that is reasonably necessary for that individual to perform their role.

Service Providers

We may use third-party companies to help operate our business. Depending on the services you use and the systems currently implemented by Nurture and Nest, these providers may assist with functions such as:

  • Website hosting
  • Website forms
  • Client management
  • Electronic contracts and signatures
  • Scheduling
  • Email and text communications
  • Payment processing
  • Accounting
  • Invoicing
  • Cloud storage
  • Analytics
  • Marketing
  • Background business operations

These companies may process information on our behalf as necessary to provide their services.

Third-party services maintain their own privacy and security practices, and their handling of information may also be governed by their respective privacy policies and terms.

Employer or Reimbursement Benefit Programs

If you choose to seek reimbursement or utilize benefits through a third-party program, such as an employer-sponsored fertility, pregnancy, birth, or family benefit, information may be shared with that program when you request, authorize, or reasonably expect us to provide documentation necessary for reimbursement or benefit administration.

The third-party program’s own privacy policy governs information after it is received by that organization.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, subpoena, court order, or other legal process
  • Respond to lawful governmental requests
  • Protect the safety of a client, child, team member, or another individual
  • Investigate suspected fraud, abuse, security incidents, or unlawful activity
  • Protect or enforce our contracts, rights, property, or legitimate business interests
  • Establish, exercise, or defend legal claims

5. Payment Information

Payments may be processed through third-party payment processors or financial institutions.

When you make a payment through a third-party payment platform, payment information may be collected and processed directly by that provider according to its own privacy policy and security practices.

Nurture and Nest does not intentionally collect or store complete credit or debit card numbers through general website inquiry forms.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website traffic, evaluate website performance, or measure the effectiveness of marketing efforts.

Cookies are small data files stored on your device or browser.

Depending on your browser and the technologies used on our website, you may be able to block or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

Our website may also use third-party analytics or advertising technologies. Information collected by those providers is subject to their own privacy practices.

7. Advertising and Tracking Technologies

We may use website analytics or marketing tools to understand how people discover and interact with Nurture and Nest.

We do not intentionally provide pregnancy, birth, medical, postpartum, newborn, or other sensitive health-related information submitted through our client or inquiry forms to advertising platforms for targeted advertising.

If advertising or analytics technologies are used on our website, we seek to configure them in a manner appropriate to the sensitive nature of the services we provide.

8. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic communication, database, or internet transmission can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted electronically.

You should use discretion when sending sensitive information through email, text message, or general website forms.

9. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide or coordinate services
  • Maintain business and client records
  • Fulfill contractual obligations
  • Address disputes or complaints
  • Maintain insurance documentation
  • Satisfy tax, accounting, legal, or regulatory obligations
  • Protect legitimate business interests

When information is no longer reasonably necessary, we may delete, destroy, anonymize, or otherwise securely dispose of it in accordance with our business practices and applicable law.

10. Your Privacy Choices and Requests

You may contact us regarding personal information we maintain about you.

Depending on applicable law and the circumstances of your request, you may request that we:

  • Confirm whether we maintain or process certain personal information about you
  • Provide access to certain personal information
  • Correct inaccurate information
  • Delete certain personal information
  • Update your contact information or communication preferences
  • Stop certain marketing communications

Some information may need to be retained despite a deletion request when reasonably necessary to comply with legal, contractual, tax, insurance, recordkeeping, dispute-resolution, or other legitimate obligations.

To submit a privacy request, contact:

Nurture and Nest Birth Services, LLC
Email: info@nurtureandnestbirthservices.com
Phone: 346-616-1279

We may need to verify your identity before completing certain requests.

11. Email and Text Communications

If you provide your email address or telephone number, we may use it to respond to inquiries, coordinate consultations or services, provide client-related information, send administrative communications, or otherwise communicate with you regarding your relationship with Nurture and Nest.

If we send promotional email communications, you may request to stop receiving them or use an available unsubscribe option.

Opting out of marketing communications does not prevent us from sending communications that are reasonably necessary for an existing client relationship, transaction, contract, scheduled service, invoice, or other administrative purpose.

12. Children’s Privacy

Our website and services are intended for adults seeking pregnancy, birth, postpartum, newborn, or family support and are not directed toward children under 13.

We do not knowingly solicit personal information directly from children under 13 through our website.

Parents and guardians may provide information about their children when reasonably necessary for us to provide requested family, sibling, postpartum, newborn, or related services.

If you believe a child under 13 has directly provided personal information to us through our website without appropriate parental involvement, please contact us so we can review the situation.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment systems, benefit providers, scheduling platforms, or other external services.

Once you leave our website or interact directly with a third-party service, that organization’s privacy practices and terms apply.

Nurture and Nest is not responsible for the privacy practices, security, availability, or content of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing personal information to them.

14. Business Transfers

If Nurture and Nest undergoes a merger, acquisition, reorganization, sale, financing transaction, or transfer of some or all business assets, information maintained by the business may be transferred as part of that transaction, subject to applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, technology, or applicable laws.

When we make changes, we may update the effective date displayed at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

16. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or our handling of personal information may be directed to:

Nurture and Nest Birth Services, LLC
Email: info@nurtureandnestbirthservices.com
Phone: 346-616-1279

We value the trust families place in Nurture and Nest and are committed to treating personal information with care, discretion, and respect.